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Terms & Conditions

POOLish Handels GmbH, Neumarkter Str. 87, 81673 München. Managing Director: C. Sharegh, and P. Hannewald, German commercial register at Munich Local Court (Amtsgericht) HRB 116189 Amtsgericht München HRB 116189

1. Scope
These Terms and Conditions apply to all items for sale and sold by POOLish Handels GmbH (“verypoolish.com”) in verypoolish.com’s Online Store (“Online Store”).

2. Offers, Conclusion of Contracts
Offers of items for sale in the Online Store represent an invitation to a customer to place an order only. An order from a customer represents an offer to conclude a contract of sale. Once an order is placed, the customer will receive electronic confirmation of his order and this will give rise to a contract of sale.
If a product ordered is not available, POOLish Handels GmbH may withdraw from the contract. In such a case POOLish Handels GmbH will inform the customer immediately and if applicable reimburse any monies paid without delay.
During the Online Store order process, the customer can view and correct all data entered in a confirmation window after the order button has been selected.
Customers may conclude contracts of sale in German or English.
2.1.Minimum order value
Shipping to the following countries are only valid with a minimum order value.
Switzerland, Spain, Lichtenstein, Italy, Poland and Great Britain have a minimum order value of 200, 00€.
Non EU countries have a minimum order value of 500, 00€

Please note perfume and all kind of inflammable liquids are declared as dangerous goods.
Unfortunately we can not shipp these items abroad.


3. Prices and payment method


The prices quoted on the website include statutory VAT. Orders placed from within the EU are not eligible for VAT exemption.
Payment is due in full immediately.

Payment including shipping fees may be made by credit card

cash in advance/ bank transfer paypal.

We reserve the right to exclude particular methods of payment. In case ordered goods are not available at present, any amounts credited in advance will be refunded immediately.

Creditcard

 

In the case of credit card payments, the credit card will be charged when the order is placed. All credit card information (numbers, expiry dates etc) is transmitted over secure internet connections with SSL (Secure Sockets Layer) technology. SSL is the industry-standard encryption technology for secure e-commerce transactions to ensure that neither Poolish Handels GmbH (verypoolish.com) nor third party have access to this information. This credit card information will only be used again after purchase transaction in the case of eventual refunds.
Please note that we cannot accept any American Express network credit cards due to authorization issues on the part of American Express.


Paypal

 

PayPal, the undisputed leader in online payments, helps both buyers and sellers to send and receive online payments.
PayPal has over 230 million accounts in 190 countries and regions worldwide. It is accepted by merchants everywhere, both on eBay and outside eBay.
Pay with your credit card without disclosing the number to the merchant. 100% protection against any non authorized payments sent from your account. Each purchase is confirmed with a receipt.
Moreover, you can pay faster while shopping online as you do not need to enter again your details. You can pay with your credit card or your bank account. You can choose. PayPal helps protecting your credit card information with the best systems available for security and prevention against fraud.
When you use PayPal, your financial information is never shared with the merchant.
Your credit card number is directed to the PayPal servers, the payment is made directly to that place in a secure environment, without going through the sore server, even more important guarantee that your credit card number is known only by PayPal.
The order validated by the customer will be considered effective only when the involved bank payment center – PayPal – has given its approval. In case the said center denies the payment, the order will be cancelled automatically and the customer notified via email.

Sofortüberweisung

 

Only valid in GERMANY
By choosing this payment option you will be forwarded to the payment site of sofort.com.
Here you must fill out the form with your PIN and TAN Number. You will be forwarded to to your bank. All datas are SSl- secured. Find more information to this payment form under www.sofortüberweisung.de


Bank Transfer

 

By choosing the payment option cash in advance/bank transfer the customer agrees to pay immediately after the purchase order. Affirmation of the contract and delivery will be effected upon receipt of payment.In the case of payment by cash in advance/bank transfer, POOLish Handels GmbH will cancel orders in which payment is not received within 5 days of the order date.

4. Transport costs
Shipping and handling costs are not included in the prices quoted on the Online Store. When placing an order in the Online Store, the customer is provided with a tool to determine whether shipping and handling costs apply to the order as well as the exact amount.
Customers in none-EU countries
Product prices are exclusive of all taxes and duties, as well as German VAT. Please note that custom taxes, duties and handling fees for each individual country will be applied and invoiced separately and only through DHL.

Please note shipping only via DHL and DHL Express. No P.O. Box delivery.



5. Terms of payment
Payment may be made by credit card or by cash in advance/ bank transfer. We reserve the right to exclude particular methods of payment.
In the case of credit card payments, the credit card will be charged when the order is placed.
In the case of payment by cash in advance, POOLish Handels GmbH will cancel orders in which payment is not received within 14 days of the order date.

6. Cancellation Policy/Exchanges within European Union:

Right of cancellation

You have the right to cancel this contract within fourteen days without giving any reason.
The cancellation period is fourteen days from:

- the date on which you or a third party named by you, who may not be the carrier, have taken possession of the goods,

or

- in the case of a contract for several items that you have ordered in a single order and that are delivered separately: the date on which you or a third party named by you, who may not be the carrier, have taken possession of the last goods,

or

- in the case of a contract for delivery of goods consisting of multiple partial shipments or pieces: the date on which you or a third party named by you, who may not be the carrier, have taken possession of the goods.

To exercise your right of cancellation, you must inform us, POOLish Handels GmbH, Neumarkter Str. 87, 81673 Munich; Tel. +49 89 4207908 100, of your decision to withdraw from this contract through means of an unambiguous declaration (e.g. a letter mailed by post, a fax or an email). You can use the sample cancellation form as follows for this purpose, but this is not compulsory. You can complete and submit the sample cancellation form or sen us an email to service@verypoolish.com. If you make use of this option, we will confirm receipt of your notice of cancellation immediately by email.

In order to observe the cancellation period, it is sufficient that you send notice of cancellation before the cancellation deadline.

Consequences of cancellation

If you cancel this contract, we are under obligation to reimburse all the payments that we have received from you, including shipment costs (with the exception of the additional costs arising from your choosing a type of shipment other than the most favorable standard shipment offered by us) without undue delay and at the latest within fourteen days from the date on which we receive notification of your cancellation of this contract. For this reimbursement, we will use the same payment method that you used for the initial transaction, unless we explicitly agree otherwise with you; you will in no event be charged fees for this reimbursement.

We may withhold the reimbursement until we have received the goods back or until you have demonstrated that you have returned the goods, whichever happens first. You must send back or hand over the items without undue delay and in any event no later than fourteen days from the date on which you notify us of cancellation of this contract to the following address:
POOLish Handels GmbH, Neumarkter Str. 87, 81673 Munich, Germany.

The deadline is met if you send back the goods before the end of the fourteen day period. We will bear the cost of returning the goods if you send them in accordance with our instructions (link) with the logistics partner we specify (only in Germany). If not, you will bear the direct cost of returning the goods (All other countries).

You will only be liable to pay for any diminished value of the items resulting from your handling the items for reasons other than what is necessary for ascertaining the condition, nature and functioning thereof.

**End of cancellation policy**

Download Cancellation Form

EU / Non EU countries:
Please note returns by EU and none EU countries are not free of charge. The customer shall return the goods at his own expense. Shipping and handling charges are not refundable. Packages that arrive COD may be denied, or the COD amount may be deducted from your return.

Unsuitable items may be refunded or exchanged within 14 days of our dispatch date.
The product you return must be in new, unused, and unworn condition with all the original packaging and garment tags still attached.
In addition all items must be returned with our special verypoolish.com return tag.

verypoolish.com will only exchange an item for the same item in a different size, subject to availability, if a different garment is desired you must place this as a new order. Returns received after the 14 days time frame are accepted at the discretion of verypoolish.com.

Returns within the EU are not free of charge.

Please send returns to:
POOLish Handels GmbH, Neumarkter Str. 87, 81673 Munich, Germany.

To view our full terms and conditions on returning items, please visit the terms and conditions page.

POOLish Handels GmbH, Neumarkter Str. 87, 81673 München.
Managing Director: C. Sharegh and P. Hannewald. Phone +49.89.420 7908 100, service@verypoolish.com.

Consequences of return
In case of a valid return, the mutually received benefits are to be returned and eventually drawn profits (e.g. profits drawn from the use of the merchandise) are to be returned. In case that the merchandise has deteriorated, a compensation regarding the value may be claimed. This does not apply in case where the deterioration of the merchandise exclusively results from its inspection as it would have been possible for you in a shop. You also can avoid the obligation to compensate the value by not using the merchandise as if you owned it and by refraining from acts that might affect its value.
-End of right to return information-
You will find all documents helpful in connection with the return of the merchandise - together with the delivery note - in your shipment.
Returns can only be shipped from the country to which the goods were delivered; e.g. returns on goods delivered to Austria can only be initiated in Austria.
All costs will be charged to your card or bank account. In case of a return, the card or bank will be credited. Please note however that any loses incurred due to changes in the exchange rate will not be credited.

If you have questions concerning your right to return the merchandise, please contact our Customer Care Team:
E-Mail: service@verypoolish.com
Phone: +49.89.420 7908 100
Fax: +49.89.420 7908 190



7. Liability for defects
POOLish Handels GmbH liability for defects is as provided by law.

8. Delivery times
Deliveries within Germany will be made within 24-48 hours, and within 3-4 business days in all other regions. If these delivery times change substantially after an order is placed, POOLish Handels GmbH will inform the customer by e-mail. In such a case the customer will be entitled to cancel the contract without incurring any costs.

9. Reservation of title
All goods supplied by verypoolish.com will remain verypoolish.com’s property until full payment has been made and all claims arising out of the contractual relationship settled.

10. Overall liability
verypoolish.com is liable without limit for losses resulting from deliberate action or inaction or gross negligence and for injury to life, limb or health. Regardless of the legal basis of the claim put forward, verypoolish.com is only liable for losses which result from a culpable breach of a substantial contractual obligation. Liability in this case is limited to losses typical for the type of contract concerned which it was possible for verypoolish.com to foresee when the contract was concluded. verypoolish.com would point out that the customer is himself responsible for securing his own data.

11. Data protection
The customer data collected in connection with the contract will be used by verypoolish.com in accordance with the provisions of the German Federal Data Protection Act and the German Remote Services Data Protection Act.
The exchange of customer data over the Internet is encrypted. This is accomplished by using the Secure Socket Layer (SSL) protocol.
verypoolish.com will use customers' e-mail addresses only to supply information relating to orders and for customer relationship maintenance purposes. The customer is entitled to object to the latter. verypoolish.com will not share any personal customer data with third parties other than with service partners who require the data in order to process orders. verypoolish.com will save the customer's order data and provide this information to the customer by e-mail. The customer may inspect order data in the customer section of the Online Store. To enable the customer to place orders in the Online Store, a so-called "cookie" will be created when particular Web pages are visited. These are small files. The customer may use his browser program to control the acceptance of cookies from the Web page and, if appropriate, block this. Such cookies serve exclusively to enable the use of specific applications, e.g. the Online Store shopping basket system; no personal data whatsoever is stored.
The customer can subscribe to the verypoolish.com newsletter on the website, this subscription can be cancelled at any time.
In the event of questions regarding the collection, processing or use of your personal data and for information, the amendment, blocking or deletion of data and the revocation of consents granted, customers should contact verypoolish.com Customer Service, Neumarkter Str. 87, 81673 München, Germany. E-mail: service@verypoolish.com.

12. Concluding terms
Should any of these Standard Terms and Conditions be invalid, the remainder of the contract will remain valid. The relevant statutory provisions will apply in place of any invalid term.
German law applies exclusively, with the provisions of UN law on the international sale of goods being excluded.
These Standard Terms and Conditions apply from 15 September 2011.
Translation only. The only legally valid version of this document is the German one.

DESTINATION delivery service delivery costs delivery times

Germany Standard free shipping 1-2 working days  
  Express 14,90 € 1 working day

Austria Standard free shipping 1-3 working days
  Express 29,00 € 1 working day

Switzerland Standard free shipping 1-3 working days
  Express 29,00 € 1 working day

Europe (EU) Standard free shipping 3-5 working day
Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland,
France, Greece, Hungary, Ireland, Italy, Latvia, Luxembourg, Lithuania,
Netherlands, Poland, Portugal, Romania, Slovenia, Slovakia, Spain,
Sweden, United Kingdom
Express 29,00 € 1 working day

Europe (Non-EU) Standard 19,00 € 1-3 working days
Albania, Bosnia, Island, Liechtenstein, Norway Express 29,00 € 1 working day

Asia Express 59,00 € 2 working days
China, Hong Kong, India, Indonesia, Japan, Korea South, Malaysia, Singapore,
Taiwan, Thailand

United States & Canada Express 39,00 € 2 working days

Other Countrys Express 79,00 € 2-4 working days 

Unser Größenangaben sind in deutsche Größen übersetzt.
                         
Damen                        
Bekleidung                        
  XXS XS S M L XL            
Deutschland  32 34 36 38 40 42            
Italien 36 38 40 42 44 46            
Frankreich 34 36 38 40 42 44            
U.S. 0 2 4 6 8 10            
UK 4 6 8 10 12 14            
Japan 5 7 9 11 13 15            
Inch   24 26 28 29-30 31            
                         
Schuhe                        
Deutschland  36 37 38 39 40 41            
Italien 36 37 38 39 40 41            
Frankreich 36 37 38 39 40 41            
U.S. 6 7 8 9 10 11            
UK 3 4 5 5,5 6 6,5            
                         
Schmuck                        
Umfang in mm 48 50 52 54 56 58 60 62 64 66 68 70
Innendurchmesser in mm 15,3 15,9 16,6 16,9 17,8 18,5 19,1 19,7 20,4 21 21,6 22,3
                         
Handschuh Tabelle                        
International XS S M L XL XXL            
Europäisch 1-5 6-6,5 7-8 8,5-9,5 10-11 11,5-12            


Unser Größenangaben sind in deutsche Größen übersetzt.
                         
Herren                        
Bekleidung                        
  XS S M L XL XXL            
Deutschland  44 46 48 50 52 54            
Italien 44 46 48 50 52 54            
Frankreich 44 46 38 50 52 54            
U.S. 34 36 38 40 42 44            
UK 34 36 38 40 42 44            
Japan S S M L L LL            
Inch   30 32 33 34 36            
                         
Schuhe                        
Deutschland  41 42 43 44 45 46            
Italien 41 42 43 44 45 46            
Frankreich 41 42 43 44 45 46            
U.S. 8 9 10 11 12 13            
UK 7 8 9 10 11 12            
                         
Schmuck                        
Umfang in mm 48 50 52 54 56 58 60 62 64 66 68 70
Innendurchmesser in mm 15,3 15,9 16,6 16,9 17,8 18,5 19,1 19,7 20,4 21 21,6 22,3
                         
Handschuh Tabelle                        
International XS S M L XL XXL            
Europäisch 1-5 6-6,5 7-8 8,5-9,5 10-11 11,5-12            

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