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Free Standard European delivery | 14-DAYS RETURN POLICY
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Widerrufsbelehrung

Right of cancellation

You have the right to cancel this contract within fourteen days without giving any reason.
The cancellation period is fourteen days from:

- the date on which you or a third party named by you, who may not be the carrier, have taken possession of the goods,

or

- in the case of a contract for several items that you have ordered in a single order and that are delivered separately: the date on which you or a third party named by you, who may not be the carrier, have taken possession of the last goods,

or

- in the case of a contract for delivery of goods consisting of multiple partial shipments or pieces: the date on which you or a third party named by you, who may not be the carrier, have taken possession of the goods.

To exercise your right of cancellation, you must inform us, POOLish Handels GmbH, Neumarkter Str. 87, 81673 Munich; Tel. +49 89 4207908 100, of your decision to withdraw from this contract through means of an unambiguous declaration (e.g. a letter mailed by post, a fax or an email). You can use the sample cancellation form as follows for this purpose, but this is not compulsory. You can complete and submit the sample cancellation form or sen us an email to service@verypoolish.com. If you make use of this option, we will confirm receipt of your notice of cancellation immediately by email.

In order to observe the cancellation period, it is sufficient that you send notice of cancellation before the cancellation deadline.

Consequences of cancellation

If you cancel this contract, we are under obligation to reimburse all the payments that we have received from you, including shipment costs (with the exception of the additional costs arising from your choosing a type of shipment other than the most favorable standard shipment offered by us) without undue delay and at the latest within fourteen days from the date on which we receive notification of your cancellation of this contract. For this reimbursement, we will use the same payment method that you used for the initial transaction, unless we explicitly agree otherwise with you; you will in no event be charged fees for this reimbursement.

We may withhold the reimbursement until we have received the goods back or until you have demonstrated that you have returned the goods, whichever happens first. You must send back or hand over the items without undue delay and in any event no later than fourteen days from the date on which you notify us of cancellation of this contract to the following address:
POOLish Handels GmbH, Neumarkter Str. 87, 81673 Munich, Germany.

The deadline is met if you send back the goods before the end of the fourteen day period. We will bear the cost of returning the goods if you send them in accordance with our instructions (link) with the logistics partner we specify (only in Germany). If not, you will bear the direct cost of returning the goods (All other countries).

You will only be liable to pay for any diminished value of the items resulting from your handling the items for reasons other than what is necessary for ascertaining the condition, nature and functioning thereof.

**End of cancellation policy**

Download Cancellation Form

EU / Non EU countries:
Please note returns by EU and none EU countries are not free of charge. The customer shall return the goods at his own expense. Shipping and handling charges are not refundable. Packages that arrive COD may be denied, or the COD amount may be deducted from your return.

Unsuitable items may be refunded or exchanged within 14 days of our dispatch date.
The product you return must be in new, unused, and unworn condition with all the original packaging and garment tags still attached.
In addition all items must be returned with our special verypoolish.com return tag.

verypoolish.com will only exchange an item for the same item in a different size, subject to availability, if a different garment is desired you must place this as a new order. Returns received after the 14 days time frame are accepted at the discretion of verypoolish.com.

Returns within the EU are not free of charge.

Please send returns to:
POOLish Handels GmbH, Neumarkter Str. 87, 81673 Munich, Germany.

To view our full terms and conditions on returning items, please visit the terms and conditions page.

POOLish Handels GmbH, Neumarkter Str. 87, 81673 München.
Managing Director: C. Sharegh and P. Hannewald. Phone +49.89.420 7908 100, service@verypoolish.com.

Consequences of return
In case of a valid return, the mutually received benefits are to be returned and eventually drawn profits (e.g. profits drawn from the use of the merchandise) are to be returned. In case that the merchandise has deteriorated, a compensation regarding the value may be claimed. This does not apply in case where the deterioration of the merchandise exclusively results from its inspection as it would have been possible for you in a shop. You also can avoid the obligation to compensate the value by not using the merchandise as if you owned it and by refraining from acts that might affect its value.
-End of right to return information-
You will find all documents helpful in connection with the return of the merchandise - together with the delivery note - in your shipment.
Returns can only be shipped from the country to which the goods were delivered; e.g. returns on goods delivered to Austria can only be initiated in Austria.
All costs will be charged to your card or bank account. In case of a return, the card or bank will be credited. Please note however that any loses incurred due to changes in the exchange rate will not be credited.

If you have questions concerning your right to return the merchandise, please contact our Customer Care Team:
E-Mail: service@verypoolish.com
Phone: +49.89.420 7908 100
Fax: +49.89.420 7908 190

DESTINATION delivery service delivery costs delivery times

Germany Standard free shipping 1-2 working days  
  Express 14,90 € 1 working day

Austria Standard free shipping 1-3 working days
  Express 29,00 € 1 working day

Switzerland Standard free shipping 1-3 working days
  Express 29,00 € 1 working day

Europe (EU) Standard free shipping 3-5 working day
Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland,
France, Greece, Hungary, Ireland, Italy, Latvia, Luxembourg, Lithuania,
Netherlands, Poland, Portugal, Romania, Slovenia, Slovakia, Spain,
Sweden, United Kingdom
Express 29,00 € 1 working day

Europe (Non-EU) Standard 19,00 € 1-3 working days
Albania, Bosnia, Island, Liechtenstein, Norway Express 29,00 € 1 working day

Asia Express 59,00 € 2 working days
China, Hong Kong, India, Indonesia, Japan, Korea South, Malaysia, Singapore,
Taiwan, Thailand

United States & Canada Express 39,00 € 2 working days

Other Countrys Express 79,00 € 2-4 working days 

Unser Größenangaben sind in deutsche Größen übersetzt.
                         
Damen                        
Bekleidung                        
  XXS XS S M L XL            
Deutschland  32 34 36 38 40 42            
Italien 36 38 40 42 44 46            
Frankreich 34 36 38 40 42 44            
U.S. 0 2 4 6 8 10            
UK 4 6 8 10 12 14            
Japan 5 7 9 11 13 15            
Inch   24 26 28 29-30 31            
                         
Schuhe                        
Deutschland  36 37 38 39 40 41            
Italien 36 37 38 39 40 41            
Frankreich 36 37 38 39 40 41            
U.S. 6 7 8 9 10 11            
UK 3 4 5 5,5 6 6,5            
                         
Schmuck                        
Umfang in mm 48 50 52 54 56 58 60 62 64 66 68 70
Innendurchmesser in mm 15,3 15,9 16,6 16,9 17,8 18,5 19,1 19,7 20,4 21 21,6 22,3
                         
Handschuh Tabelle                        
International XS S M L XL XXL            
Europäisch 1-5 6-6,5 7-8 8,5-9,5 10-11 11,5-12            


Unser Größenangaben sind in deutsche Größen übersetzt.
                         
Herren                        
Bekleidung                        
  XS S M L XL XXL            
Deutschland  44 46 48 50 52 54            
Italien 44 46 48 50 52 54            
Frankreich 44 46 38 50 52 54            
U.S. 34 36 38 40 42 44            
UK 34 36 38 40 42 44            
Japan S S M L L LL            
Inch   30 32 33 34 36            
                         
Schuhe                        
Deutschland  41 42 43 44 45 46            
Italien 41 42 43 44 45 46            
Frankreich 41 42 43 44 45 46            
U.S. 8 9 10 11 12 13            
UK 7 8 9 10 11 12            
                         
Schmuck                        
Umfang in mm 48 50 52 54 56 58 60 62 64 66 68 70
Innendurchmesser in mm 15,3 15,9 16,6 16,9 17,8 18,5 19,1 19,7 20,4 21 21,6 22,3
                         
Handschuh Tabelle                        
International XS S M L XL XXL            
Europäisch 1-5 6-6,5 7-8 8,5-9,5 10-11 11,5-12            

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